|
Ancestor Travel Privacy Statement
Your Personal Details
TravelMatch and its operating subsidiaries totally respects
and protects your right to privacy. We do NOT in any circumstances
provide your personal details to any other party unless required by
a supplier and in which case we shall advise you.
Although a common industry practise, we DO NOT share, resell,
or distribute your personal details including your email address
or physical address details with ANY other third party under
ANY circumstances. Every effort is made to keep your personal
information totally confidential.
Travel Club(s)
If you register as a member of our online travel club(s) we
will also require your name and e-mail address for us to send
you email newsletters containing news, new features and special
offers. If you have registered for this service and wish at
any stage to discontinue receiving such, you may do so by
replying by email to: travelclub@travel-match.com
with the word "discontinue" in the email subject heading and
you will be immediately taken off the member list.
Your Security
What security measures are in place to safeguard your personal
information? TravelMatch keeps all customers personal information
in a secure environment accessed only by authorised personal
with appropriate security clearance(s). As well, internal
audit controls are in place and regularly checked to further
oversee the security procedures of this information.
Cookies
TravelMatch DOES NOT use cookies to gather information from
clients or users of our web sites. We believe that Cookies
have become a most intrusive breach of personal privacy in
gathering personal information. Whilst widely accepted now
as a means of gathering information electronically, we strongly
believe that the use of Cookie technology breaches the TravelMatch
code of ethics. (A cookie is a small text file that web sites
send to your computer (often clandestinely) when you are logged
on to a web site. It records personal data about you and your
computer). Although Cookies do not store information (or are
not supposed to) of a personal nature such as credit card
numbers, they are invasive and often unseen, and not therefore
something we chose NOT to apply to our customers. TravelMatch
DOES however log domain names and/or IP addresses from users
of our web sites for marketing information purposes.
Personal Information received from Competitions
TravelMatch occasionally run competitions for the public. These could
be subject to separate terms and conditions than Travel Match
normal Terms & Conditions. These special Terms & Conditions
will be made known to you at the time. As part of the competition
we could ask you for personal information such as your email
or home address in order to contact you if for instance you
won a prize. You could also be asked if you would like this
information to be added to our mailing list or email newsletter
list. If you provide us with this information you may reverse
your decision to provide us with this information at any time
by sending us an email from the email address we hold for
you with the subject line showing as "discontinue".
Personal Information received
from Market Surveys
TravelMatch sometimes uses a contracted third party to act
on our behalf for special market research projects such as
market research surveys and contest entry processing. TravelMatch
may provide information to these third parties specifically
for use in connection with these surveys and projects. The
information TravelMatch provides to these third parties is
ALWAYS protected by a Non Disclosure Confidentiality Agreement
enforceable by law, and is for use only with the specific
project.
Job Applications
TravelMatch will from time to time advertise employment opportunities
on our web sites or in newspapers. The information we receive
from job applicants is treated with utmost confidentiality
and is neither shared, disseminated, sold nor provided to
any party or persons outside of the Travel Match group without
the applicants written permission.
Links to Third Party Web Sites
Please note that we can only apply our Privacy and Confidentiality
Policy to web sites that TravelMatch owns and operates, and
to information that we receive directly from them. Although
we link to external web sites, this should not be seen to
imply that we accept responsibility for customer information
& confidentiality policies of the operators or owners
of these web sites. If you choose to interact directly with
these external suppliers and their web sites, it is your responsibility
to ensure that they have appropriate safeguards and protocols
in place. We encourage you to read the individual privacy
statements of these linked sites, as their privacy policy
may be very different from TravelMatch.
Changes to our Privacy Statement
Any changes of a material
nature from this current Privacy Statement as to the way that
TravelMatch uses personal information will be clearly highlighted
and dated in any future versions of this Privacy Statement.
If you have a question or a concern that you wish personally
answered regarding this current edition of the TravelMatch
Privacy Statement, please contact TravelMatch management either
by telephone or email and we will endeavour to satisfactorily
answer your question(s) as soon as possible. Please reference
Privacy Policy in your subject line if sending email request(s).
Data Storage
Our administration system is entirely localised within our
own firewall protected internal network. All our websites
are hosted with an external provider with appropriate industrial
grade firewall security also in place. Consequently there
is no possibility of external internet-based file access to
our internal network nor our website hosting provider. The
storage and security of client data on our premises conforms
to all appropriate UK & EU standards for customer data
integrity, confidentiality and security.
|
